Privacy Policy
Sonder + Stone Boutique is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://sonderandstoneboutique.com.au, place an order, or otherwise interact with us. By using our website, you agree to the terms of this policy.
What We Collect
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Your name, email address, phone number, and shipping/billing address
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Order details and payment info (processed securely via third-party providers)
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Device info like browser type, IP address, time zone, and cookies
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Data about your browsing behavior on our site (pages viewed, time spent, referral sources, etc.)
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Any details you choose to share with us through forms, email, or social media
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Communicate with you about your order or inquiry
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Screen orders for fraud or risk
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Improve our website and shopping experience
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Provide updates, promotions, or newsletters (only if you’ve opted in)
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Comply with legal and tax obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and collect analytics, including:
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Cookies (to remember you and improve functionality)
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Log files (to track site activity including IP addresses and browser data)
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Web beacons, tags, and pixels (for analytics and advertising)
You can adjust cookie settings in your browser; disabling them may affect site functionality.
Third-Party Services
We work with trusted providers who help run our business. These include:
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Shopify (our online store platform) – Shopify Privacy Policy
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Payment gateways like Stripe and Afterpay
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Courier and delivery services
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Google Analytics and Meta Ads (for insights and marketing)
They only access data needed to perform their services and are expected to keep it secure.
Behavioural Advertising
We may use your data to serve relevant ads. You can opt out via:
Do Not Track
We do not change our data collection practices in response to “Do Not Track” signals.
Data Storage and Retention
We retain order information for our records unless you request otherwise. We take reasonable precautions to protect your data.
Your Rights (Under Australian Privacy Law)
You have the right to:
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Access the personal information we hold
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Request corrections if it’s inaccurate or outdated
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Opt out of marketing at any time via unsubscribe links or by contacting us
Children’s Privacy
Our website is not intended for those under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with an updated date.
Contact Us
If you have questions about how your personal data is used, contact us at:
📧 hello@sonderandstone.com.au