Shipping | Australia-wide delivery
Shipping costs for online orders (not applicable to custom wedding bookings):
We offer FREE* shipping for orders over $100 for our flower lovers.
However, please note a shipping fee may still apply for some orders being sent to remote or regional areas/those with less regular shipment runs reflective of excess postage surcharges passed on by our courier service. In these rare circumstances where excess freight fees apply, we will contact you prior to the order being dispatched to discuss this.
Our courier service does not deliver to PO box/parcel lockers.
Unfortunately, we currently do not offer shipping outside of Australia.
Piece of Mind Cover
Sometimes, things don’t go to plan in transit — delays, damages, or unexpected hiccups can happen once your flowers leave our hands. Our Peace of Mind Cover is here to keep things simple if they do.
Add this optional cover to your order and if anything goes wrong in transit, we’ll guarantee either a replacement or a full refund. No stress. No fuss.
This covers:
- items that are damaged in transit and are no longer in a useable state
- lost or undelivered parcels (once confirmed by the courier)
- courier delivery errors (e.g. delivered to the wrong address)
It’s a little extra protection for your blooms — and peace of mind for you 💐
You’ll see the option to add it in your cart before checkout. Just tick the box if you’d like to be covered!
Without Peace of Mind Cover, we’ll still do our best to assist — but compensation for courier-related issues (including loss or damage) is not guaranteed and is handled on a case-by-case basis.
Delivery times for online orders (not applicable to custom wedding bookings):
We aim to ship your purchase within 4 business days or 10 buisiness days for wedding flowers. However please take note if any items in your order are being sold on pre-order or during sale periods as dispatch timeframes may be longer.
Estimated delivery after your item has been shipped is 2 - 10 business days, depending on your location. Regional and remote areas have a longer delivery time of up to 14 business days. This does include deliveries to WA from where we are located in Brisbane.
We will generally send orders with "Authority to leave" selected on default so please let us know if you would prefer signature on delivery.
Custom Wedding Bookings:
Shipping fees and delivery times above are only relevant for sales through our online store. For our custom wedding clients, these matters will be discussed and explained as part of our quoting process.