If you want florals that are designed specifically for your day, your venue, your palette, and your vision, a custom booking is exactly what it's built for. We don't do standard here. Your wedding isn't generic, and your flowers shouldn't be either. Here's a clear, step-by-step look at how our custom wedding flower process works from first enquiry to delivery.
A few things to know upfront: We're a boutique studio that takes on a limited number of weddings each month. Peak season dates (January to May, September to December) book out fast. We recommend enquiring 9 to 12 months in advance. Custom bookings have a $2,000 minimum spend excluding delivery.
šø the process
How Our Custom Wedding Flower Process Works
Make the first move
It starts with our online enquiry form. This is where you share the who, when, and where. A full Pinterest board? Great. A vibes-only description? Also great. From there, we create a custom wedding flower quote based on what you actually need. No pre-set bundles. No filler pieces added just to hit a number. Just thoughtful florals designed for your day.
Make it official
Happy with your quote? To lock in your wedding date, we require a 20% non-refundable deposit. Once that's paid, your date is officially secured. After booking, you can still add to or adjust your florals anytime up until the design phase begins. Reductions can't exceed 10% of your original booking value, and increases are subject to availability. If you're thinking about significant additions, let us know sooner rather than later.
Inspo and Design
The inspo phase
After booking, we move into the inspo phase. This stage is relaxed and genuinely flexible. Keep sending through ideas, updates, or refined thoughts anytime before design begins. Still deciding between soft neutrals or something bolder? Wondering how your ceremony and reception florals will work together? That's exactly what this phase is for. Reach out with any questions or for advice at any time.
The design phase
Around 6 to 8 weeks before your wedding, we begin the design phase. This is where things really come together. We finalise the design direction together, including overall style, colour palette, and key floral selections, so we're completely aligned before we start. Once the direction is confirmed, we source the flowers and begin creating each element. As we work through each piece, we'll send photos and visual updates so you can see everything coming together. Nothing is sent until you've reviewed and confirmed you're happy with the final designs. Your 60% instalment is due at this stage.
No surprises. No guesswork. You'll see exactly what you're getting before it arrives at your door.
Step 5: Delivery
Once all designs are approved and the final balance is paid, we prepare everything for dispatch. We aim to deliver your wedding flowers at least 3 weeks before your wedding date. This buffer is intentional. It eliminates last-minute stress, allows time for transit, and keeps your wedding morning calm.
Here's how your florals arrive:
Bouquets and buttonholes arrive finished and photo-ready. Ceremony and reception pieces arrive styled in their vessels, ready to place and go. Bud vases come pre-cut with a concept display guide. Arbour florals arrive pre-made with clear instructions for attachment. No DIY chaos. Just florals, your way, ready to go.
Yours to Keep. Forever.
Your florals are yours permanently. No expiry date, no wilting, no rushing to find a preservationist the next morning. Style them in your home as a permanent reminder of the day, gift them to loved ones, or pass them on to another couple when you're ready. That's the real beauty of flowers without an expiry date.
For wedding packages over $5,000, we also offer on-the-day setup services for venues between Byron Bay and the Sunshine Coast. Because all florals are yours to keep, this covers setup only. Get in touch to discuss whether your venue qualifies.
š¬ booking questions
